Privacy Policy – Brighter Miles

Privacy Policy

Brighter Miles ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1. Information We Collect

We collect essential personal and booking details to provide seamless travel services. This includes your contact information, travel preferences, payment data, and technical information to enhance your experience and process your bookings securely and efficiently.

• Personal details: name, email, phone number, passport details (for bookings)
• Payment information: billing address, transaction data
• Booking preferences: destination, travel dates, special requests
• Website usage data: IP address, browser type, and device information

2. How We Use Your Information

Your information helps us deliver personalized travel services, process bookings, respond to inquiries, and keep you updated about your trip. We also maintain records for legal and administrative purposes, ensuring a smooth and reliable travel experience.

• Provide travel consulting and coordination services
• Book services with third-party travel providers
• Respond to inquiries and offer support
• Send confirmations, updates, or promotional materials (if opted in)
• Maintain legal, accounting, or administrative records

3. Sharing Your Information

We only share your data with trusted service partners and payment processors necessary to fulfill your booking. Your privacy matters to us, and we never sell or rent your information to unrelated third parties.

We only share your data with:

• Trusted third-party travel providers (e.g., airlines, hotels)
• Payment processors like Stripe (for secure transactions)
• Service partners strictly for fulfilling your booking needs

We do not sell or rent your personal data to any third parties.

4. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by law.

5. Cookies and Tracking

We use cookies and analytics tools to improve our website, tailor your experience, and understand how visitors use our services. You can manage your cookie preferences at any time through your browser settings.

We may use cookies and analytics tools (like Google Analytics) to improve website performance and user experience. You can control cookie preferences in your browser settings.

6. Your Rights

You have control over your personal information. You can request access, corrections, deletion of your data, or opt out of marketing communications anytime by contacting us directly. We respect your privacy choices.

• Access or request a copy of your personal data
• Request correction or deletion of your data
• Opt out of marketing communications at any time

7. Contact Us

For any privacy-related questions, contact:
📧 privacy@brightermiles.com
📞 +44 (20) 33862000

About Us – Brighter Miles

At Brighter Miles, we believe travel should be stress-free, inspiring, and tailored to you.

We are a UK-based travel booking consultancy dedicated to helping individuals, families, and businesses plan and coordinate meaningful trips—whether across the country or around the world.

🧳 What We Do

• Personalized flight and hotel coordination
• Custom travel itineraries for leisure or business
• Reliable airport transfers and local arrangements
• Consulting services for visa requirements and travel policies

Unlike traditional travel agencies, we don't just sell you a pre-made package. We work closely with you to design the trip you want, backed by a network of verified partners and travel consolidators.

💡 Why Choose Us?

• ✅ Tailored, consultative approach
• ✅ Transparent booking and pricing
• ✅ Digital-first, with support over chat, email, or phone
• ✅ Focused on trust, simplicity, and travel satisfaction

Whether you’re planning a romantic getaway, a multi-city business tour, or a family adventure — Brighter Miles is here to guide you through it.